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09-16-2022 11:00 AM (Last edited 09-20-2022 08:09 AM by SamsungRyder ) in
A Series & Other MobileOne UI Easy Mode was a valuable tool for setting up phones for older users who just need basic phone options with large icons and keyboards they can see.
Easy Mode has been removed from older Samsung phones like the A13 model but is still available on S20 and higher models.
Yes, the A13 model is "obsolete" but what 80 year old is going to spend $800+ for a phone they don't want to learn how to use or can't learn to use.
Please reverse this poorly thought-out decision and restore Easy Mode to all phone models - It is already developed and costs next to nothing to just leave it active.
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09-20-2022 08:10 AM in
A Series & Other MobileThank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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09-16-2022 11:37 AM in
A Series & Other MobileThey are not gonna add functionality mid-stream ....
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09-20-2022 08:10 AM in
A Series & Other MobileThank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.