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Notifications keep screen on until you react to it and drains battery

(Topic created: 06-15-2025 04:17 AM)
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ho_2tf
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Hello, can you please help i sometimes get flash notifications like this one the problem is if the screen is turned off the notification will turn it on and it's not going to turn off until i interact with it, so if I'm sleeping and got this message the screen will kept on and the battery will drain to zero.

I did search for "SIM toolkit" in the system apps and silence it's notifications but it doesn't seems the problem is solved.

My phone is A15 with oneUI 6.1 and two days ago get oneUI 7.0 but that didn't change anything

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realaud
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Good Lock/Nice Catch is an official Samsung app.  It's Samsung's customization app suite.  It is very helpful in solving problems such as this.  If you won't download something that can assist in solving your issue, you will have to live with the issue.  No one can help you if you are unwilling to help yourself. You can download Malwarebytes through the direct link on the Malwarebytes website (or the Play store). The only other thing you can do, and it may or may not help, is to go to the phone's security and privacy settings and turn on the phone's built-in app protection and run a scan.  Showing me the app it's from won't do anything, as I cannot make it go away and you already said it's spoofing that it's coming from the SIM manager (it is not).  You got this malice ware from somewhere, either by clicking a link on a website, watching a video ad and accidentally clicking it rather than closing it or you downloaded an app that contains ads.  I don't believe that you don't use apps out of the Play store.  You are saying you are using your phone completely without any other software than what came with the phone?

 

You said you were looking for an organic way to stop this from happening.  Well, all of the above suggestions will do that.  


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ho_2tf
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Hello again, I just got the message and and i did record this for you if it helps 

 

https://drive.google.com/file/d/10lxCARFOg0SVHZwqAOcB1Pzp0jeHa-rW/view?usp=drivesdk

 

If you notice the app is pretty obvious a system app nothings suspicious about it

 

By the way I'm sorry about the quality 

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realaud
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I get access denied when clicking the link.  Did you use nice catch?  Just because it says it's a system app does not mean it is. Much malicious adware disguises itself as a legitimate app to trick people into clicking the link and handing over their personal information.  SIM toolkit will never send you an advertisement. I only would send a notification when something is amiss.


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ho_2tf
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My bad, now you can see it

No i didn't, so what you suggest?

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realaud
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Download GoodLock, then download the Nice Catch module. Then in the nice catch settings turn on sound history, toast history and detect commercials
1750258901354.jpg

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realaud
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Even though your video aapears to show this as a tualky coming from SIM toolkit, I'm not sure it is. It could be the ad that is spoofing the app is programmed to open the app settings to trick you into thinking it's legitimate. Nice catch will tell you whether it is a tually coming from the real app.

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ho_2tf
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I got nice catch and we will see about that, now let's say it's the system app legitimately what we can do about it obviously i can't uninstall or delete the "SIM toolkit" app!

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ho_2tf
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 see my friend it's a system app

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realaud
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Pit on an error report or reset your phone. There is no possible way that app will send you an advertisement. the app itself or the SIM, may have been infected. Try running an anti-malware program.  Are you in the U.S. with a U.S. model phone and U.S. carrier?


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ho_2tf
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Nah, I'm from Iraq it's an Arab country located in southwest Asia.

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