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Notifications keep screen on until you react to it and drains battery

(Topic created: 06-15-2025 04:17 AM)
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ho_2tf
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Hello, can you please help i sometimes get flash notifications like this one the problem is if the screen is turned off the notification will turn it on and it's not going to turn off until i interact with it, so if I'm sleeping and got this message the screen will kept on and the battery will drain to zero.

I did search for "SIM toolkit" in the system apps and silence it's notifications but it doesn't seems the problem is solved.

My phone is A15 with oneUI 6.1 and two days ago get oneUI 7.0 but that didn't change anything

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realaud
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Have you done maintenance on your phone like rebooting or clearing the cache? If you are getting notifications constantly from SIM toolkit, clearly there is something wrong

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ho_2tf
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I didn't do any maintenance or clearing my cache, the notification i get it's not repeated but it's one in 2 to 4 days and such 

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realaud
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That's a repeated notification. Try clearing the cache partition of the phone.

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Ekamek
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There may be an issue with your dual sim module, especially if you are using the phone outside of your region. Contact your service provider to reprogram your SIMs.
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realaud
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It's not my error message. Although the OP needs to address whatever issue is causing the message, rather than try to bury it.

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Ekamek
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Didn't intend on responding to you.
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realaud
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If you are getting a notification from a *system* app, you need to pay attention to it and address the issue instead of trying to hide it.  It means there is a problem.  Those types of apps *do not* send notifications unless there is a problem.  Please translate what the notification says into English.


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ho_2tf
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Dude i told you the notification is an offer from the SIM provider such as

Hay you like 1GB of Internet with 5 hours of free calls buy it for 5 dollars 

Hay you like 300 free sms message with 4GB of Internet buy it for 7 dollars the offer is for 7 days only 

You like games purchase many games action games and learning games 

And so on this is just a marketing for the SIM company offers 

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realaud
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Sounds more like malicious adware than a real system app message.  Go to your notification history (settings/notifications/advanced settings/notification history) and make sure the notification is actually coming from that app and not being spoofed.  You can also download Good Lock/Nice catch and see where it's really coming from.

Your SIM provider/carrier does not send you advertisements and offers through push notifications, and it would not take up the whole screen if it did.  If this started happening recently delete any app (most likely a game) that you installed right before it started happening.  Clear your phone's cache partition.


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ho_2tf
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The notification history doesn't seems to show any of them so this means its not a notification and i asked Gemini it called it as "flash messages"

About apps i don't use apps out of Google play and galaxy store, if i gets the message again i will show you the app i get it from in a video 

 

Thanks for your interest to solving my problem 

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