My files app not being able to open after recent phone update

[ErikGC]

So the title basically explains it. I got the newest update for my phone just yesterday. And the app keeps crashing even if I'm not using it. Is this happening to anyone else?

 My phone is a Samsung Galaxy A11 don't know if that might help.

[NoctisCaelum · Accepted solution]

Try to press and hold the My Files then select the circle with letter i then go to Storage and clear data. Hope it works for you 🙂

[ErikGC]

Oh it actually ended up working

[NoctisCaelum]

Please do mark it as a solution so that it'll help the others thank you!