Solved: My Ao5 screen turned off while browsing and won't ... - Samsung Community

Her_Ethel · a month ago

i was browsing on my device and the screen went off.

it has been two days now and it does not come on at all even when it is plugged in.

i tried the power button and down volume button thing. i long pressed the power button too and no sign.

the device was about 40% when it went off.

what do i do.

i just got it and it is still under warranty

GaryB82 · a month ago

If it won’t power on you would need to contact support and have it sent in for repair or contact a service center near you.

https://www.samsung.com/us/support/contact/

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GaryB82 · a month ago

If it won’t power on you would need to contact support and have it sent in for repair or contact a service center near you.

https://www.samsung.com/us/support/contact/

If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.

Original topic:

My Ao5 screen turned off while browsing and won't turn back on

Original topic:

My Ao5 screen turned off while browsing and won't turn back on

1 Solution