Original topic:

Members app not compatible when opening from the Google Play Store

(Topic created: 04-18-2024 05:00 PM)
1649 Views
userrvsb1tx7hA
Constellation
Options
A Series & Other Mobile

The Samsung Members app when I try to open it through Google play says that my device is not compatible with them anymore! OMG?! MY Device (phone) is a Samsung Galaxy 12 cellphone! 

0 Likes
5 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile
Uninstall and try the one from the Galaxy store
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000006837822


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


0 Likes
Member23
Halo
Options
A Series & Other Mobile
When I try to uninstall it just stays in the play store and says "update"
0 Likes
Members_NJHPGNF
Constellation
Options
A Series & Other Mobile

On my pixel 8 is says the app is incompatible from the Play Store, the web version of the Galaxy Store and side loading the apk. Why? 

0 Likes
5URV1V0R
Cosmic Ray
Options
A Series & Other Mobile

Yes because it requires a Samsung phone.

0 Likes
Omnifarious
Constellation
Options
A Series & Other Mobile

Beautiful, can't register my products through their website because their website has claimed its "under maintenance" on all my browsers for the past 4 months and I can't register with their app because they're Anti-consumer and trying to force me to buy their phone just to use an app.

 

I will never purchase another Samsung product in my life, just trying to register my products has been a nightmare.

0 Likes