Original topic:

Have trouble

(Topic created: 10-25-2025 03:21 PM)
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chips1423
Constellation
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A Series & Other Mobile
Set up my samsung pay
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello chips1423, welcome to the Samsung Community! I understand your concerns with wanting to set up Samsung Pay on your device. Are you getting an error when trying to set up Samsung Pay? Open the Samsung Wallet (Samsung Pay) app on your device. If the app is not pre-installed you can download it from the play store. Start the app, create a pin and follow the prompts to add your payment cards. In rare cases, you may receive a registration error that says "This card cannot be registered. Please try another card or contact card issuer." If you see this message, you won't be able to solve the issue with troubleshooting steps. This registration error comes from the card network, not Samsung Pay. You will need to contact your card issuer to fix the error. If you are getting a connection error, verify that your device have a stable network connection. If you have a stable network connection try resetting the app (You will have to set up the app again and assign a new PIN). Please let me know if you need further assistance.