Galaxy a35 5g heating up since updated to one UI 7

[godoftech]

I've had notice my galaxy a35 5g is getting much warmer since I updated it to one UI 7. Has anyone experienced the same ? Any recommendations now.

[Samsung_Moderator]

Hello, Thank you for being part of the Community. We understand the concern of the phone overheating.

Try clearing the cache partition. To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/ 

You can also try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001413/ 

We also recommend submitting an error report to provide the information to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 

If you've tried troubleshooting above, when it comes to problems overheating, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html