Original topic:

Galaxy A16 Restart Problem

(Topic created: Wednesday)
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Readytogo
Constellation
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A Series & Other Mobile
Just about every time I try using the camera on my phone it automatically restarts my phone. It happens with all video calls and the regular camera feature. Anyone have a fix for this. I have done factory resets and tried every setting. It has been doing this since the phone was first used brand new out the box. 
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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile
If it was doing that from the start, you should have contacted support and had it replaced. Your only option now would be to contact a Service Center and have it checked to see what's causing the shutdowns.

https://www.samsung.com/us/support/service/locations/


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