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Original topic:

Galaxy A13 5G service being throttled by my carrier after monthly cycle started over?

(Topic created: 10-20-2024 11:40 PM)
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A Series & Other Mobile

After refilling my service this month my 5G service has been available I was curious about the 5G service being throttled by my carrier Straight Talk this never happened last month so I know this is normal but I would like to know if my phone's 5G service is throttling I know that the 4G is a backup but why is my 5G service on constantly this month this is on my Galaxy A13 5G 

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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

That’s something you would need to reach out to your carrier to ask since it’s a service related question.



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2 Replies
ChaosSaber
Honored Contributor
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A Series & Other Mobile
Normally they don't throttle until you reach a certain GB
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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

That’s something you would need to reach out to your carrier to ask since it’s a service related question.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.