I ordered 2 products which are Samsung Adapter and Samsung Galaxy A17 5G together. The company has shipped and delivered the Adapter on 12th January, 2026. The Smartphone hasn't been shipped yet. The delivery date is 14th January, 2026. I have tried to contact the Customer Service Center several times but the only answer they say is that they are working hard to get it delivered. I asked them to cancel and refund my money since you have failed to deliver my order but they are saying that I have to pay a fine for canceling the order which is INR 999. I have paid INR 22,833/- for the phone. They gave a false promise of delivery. They haven't yet shipped the order and when will they even dispatch the order. They have sent me the Adapter before phone. Where will I use their Adapter without phone.
