Can't use Eye comfort shield

[angelg4]

I'm missing something. I couldn't find anything about color Adjustment 

[angelg4]

Can anyone else use eye comfort shield after the November patch for the Galaxy A54?

[realaud]

The color adjustment settings are in the accessibility settings.  You may have accidentally tapped the color correction icon on the quick panel.  Either find the button on your quick panel and turn it off or go to settings/accessibility/vision enhancements/color correction and switch it to off.

[angelg4]

I have it off.

[angelg4 · Accepted solution]

Came to the final method resetting the Accessibility settings, and now it works!

[realaud]

I have not gotten the November security update yet, but I have an A54.  My eye comfort shield is not greyed out.  It only gets disabled if I put the color filter on.  You could try clearing the cache partition, to see if that puts things back to normal.

You have an alternative if you need to filter for eye comfort.  You can turn on the color filter, choose your color and transparency.  I personally prefer Azure at 20% opacity, but there are several colors to choose from.  Since the eye comfort shield essentially uses yellow to take out the blue light, you might want to start with that.  I know it's not an actual solution for you right now, but it's a workaround (which to me is as good as a solution). It could also be that putting the color filter/color correction on and turning it off might jiggle things back into place.

Also, I see your screen profile is set to vivid.  Perhaps comfort shield doesn't work with that profile, since using comfort shield effectively negates the screen vividness.

[angelg4]

Then if clearing the cache doesn't work then it's the November update.

[realaud]

Could be, but I think, even if it was, clearing the cache would get rid of anything blocking it. I would try turning the color adjustments on and then off first.

[angelg4]

Cleared cache and even put my phone in safe mode to what app was causing it. No app was causing the eye comfort shield to stay off.

[angelg4]

It looks like other carriers are getting the update A546USQUACXK3. Have you gotten that update?

Mines is A546USQSACXK8.