Original topic:

A16 5g UI system not responding

(Topic created: 7 hours ago)
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LadyElli
Constellation
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A Series & Other Mobile
Anyone have ideas on how to stop this besides doing soft resets? It is driving me nuts. 
I am having to reset it at least once every day. Thanks for any tips, advice or sharing if knowledge.
5 Replies
Logan1992
Cosmic Ray
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A Series & Other Mobile
That was happening to me last night on my A16 5G but it ended up stopping after a while
LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile

@LadyElli It could possibly be related to some 3rd party software conflict. You may want to remove any apps that you have installed recently.

Also, a troubleshooting technique is to boot into safe mode. If the pop ups don't appear while booted in safe mode, then you know that it is caused by a 3rd party software conflict. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

LadyElli
Constellation
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A Series & Other Mobile
I removed the 2 apps that I believe were the culprits. It is still doing this. Annoys the **bleep** out of me. Thank you, I will definitely troubleshoot in safe mode
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ClintBeastwood
Constellation
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A Series & Other Mobile
I had this issue. Turns out I had too many bogus dating apps downloaded I removed all of them and it stopped
LadyElli
Constellation
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A Series & Other Mobile
Hahaha, no dating apps on my phone, no social media beyond YouTube either. I think it's the 2 coloring apps and possibly the file I uploaded. The file is my own and shouldn't have hurt anything. I removed it as well just in case. Let's see if I can get it to stop
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