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Original topic:

A14 will not connect to 5G

(Topic created: 3 weeks ago)
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A7deuce
Constellation
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A Series & Other Mobile

My a14 5g will not connect to 5g. My husband has the exact same phone and his stays connected all the time. Is there something I need to reconfigure in the settings? My phone was activated 3 days before 5G was available.  My husband's phone was activated a couple weeks later.

Heather Welcome
1 Reply
Solution
Charkatak
Honored Contributor
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A Series & Other Mobile
Contact your mobile carrier and see if they can help. Also you could try to go to settings then connections and then mobile networks. There should be a 5G toggle. Compare your settings with your husband's phone. I have Galaxy S23, not exactly sure if settings on your phone are the same, but worth a try.

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