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problem with detergent dispenser in washing machine WA45T3200AW

(Topic created: 10-13-2025 06:58 PM)
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Nahuatl
Constellation
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Washers and Dryers

unable to remove liquid detergent dispenser from dispenser drawer so that powder can be used. The lever that support told me to raise does move a little but the cup for liquid does not come out. The washer was installed today. I chatted and called support. Can anyone here help?

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello and Welcome to our Samsung Community. We hope you're enjoying your new washer. We've located the instructions on how to remove the dispenser drawer within your manual on page 44 here https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN..... If you have any further concerns, we recommend contacting the installer for installation related matters and encourage you to contact us via phone at 1-800-726-7864 or by Private Messaging any moderator and clicking on the chat option with your full model and serial number. 

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello and Welcome to our Samsung Community. We hope you're enjoying your new washer. We've located the instructions on how to remove the dispenser drawer within your manual on page 44 here https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN..... If you have any further concerns, we recommend contacting the installer for installation related matters and encourage you to contact us via phone at 1-800-726-7864 or by Private Messaging any moderator and clicking on the chat option with your full model and serial number.