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10-13-2025
06:58 PM
(Last edited
10-14-2025
06:38 AM
by
SamsungStephani
unable to remove liquid detergent dispenser from dispenser drawer so that powder can be used. The lever that support told me to raise does move a little but the cup for liquid does not come out. The washer was installed today. I chatted and called support. Can anyone here help?
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10-14-2025
06:49 AM
(Last edited
10-14-2025
06:49 AM
by
SamsungStephani
Hello and Welcome to our Samsung Community. We hope you're enjoying your new washer. We've located the instructions on how to remove the dispenser drawer within your manual on page 44 here https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN..... If you have any further concerns, we recommend contacting the installer for installation related matters and encourage you to contact us via phone at 1-800-726-7864 or by Private Messaging any moderator and clicking on the chat option with your full model and serial number.
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10-14-2025
06:49 AM
(Last edited
10-14-2025
06:49 AM
by
SamsungStephani
Hello and Welcome to our Samsung Community. We hope you're enjoying your new washer. We've located the instructions on how to remove the dispenser drawer within your manual on page 44 here https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN..... If you have any further concerns, we recommend contacting the installer for installation related matters and encourage you to contact us via phone at 1-800-726-7864 or by Private Messaging any moderator and clicking on the chat option with your full model and serial number.