- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 07:22 PM in
Washers and DryersJust had 5.4 top load washer delivered today. The model has the “ActiveJet” feature that allows you to turn on a stream of water to pre-wash clothes by hand.
But - this jet seems to be turning on during rinse cycles along with “normal” water output and it’s very loud, as it’s a rapid stream of water hitting the bottom of the washer.
Is the Active Jet supposed to turn on randomly like that, and does it do this on every type of cycle or is there a way to turn it off?
Thanks!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
03-14-2025 03:09 PM in
Washers and DryersHello there, it will be our pleasure to take a closer look into the washer. Can you provide your full model code for review?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2025 03:45 PM in
Washers and DryersThank you so much.
The model number is WA55CG7100AW.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
a month ago in
Washers and DryersThank you for that information. Please review page. 44 from the manual here- https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf as it has the best information available regarding the Active WaterJet.

