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Original topic:

Washer began smoking

(Topic created: 01-19-2025 08:15 AM)
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user3r80iLmPKN
Constellation
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Laundry
My machine smells like an electrical fire. We have a video of it smoking... what is the remedy?

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Laundry

  Hello! Thank you for reaching out! This is something that will require service. Please feel free to either call in directly at 1 (800) 726-7864 or feel free to send me or any of the other mods a private message with your full model and serial number and the following information. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

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2 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Laundry

Sorry to hear this has happened to your Washer.  I would suggest contacting a Samsung Service Center to have it checked out to see what caused this to happen 

https://www.samsung.com/us/support/service/locations/



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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Laundry

  Hello! Thank you for reaching out! This is something that will require service. Please feel free to either call in directly at 1 (800) 726-7864 or feel free to send me or any of the other mods a private message with your full model and serial number and the following information. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: