I just replaced all four tension bars, recalibrated the washer and the drum is still violently banging against the side. What else could the issue be...
I just replaced the tension bars too and still get the dreaded Ur code during the spin cycle. Washer then refills with water to rebalance the load without success. We are wasting a tremendous amount of water. Later the washer will display the Ub code. We have followed the Samsung suggested steps on stated in their reply to another individual post. Slowing the spin cycle sometimes helps but not always. We have requested another service call with our home warranty provider and will try to get this washer fixed but I’m not hopeful based on reading the posts from other users. I agree, there needs to be a recall. Probably will consider replacing this washer. Very disappointed with this washer but love our Samsung TV which was one reason we selected Samsung vs LG. We have a LG dryer. Wish we had selected something else. The Samsung washer is less than 4 years old and is only washing clothes for two people (retirees).
So frustrating. Came here looking for additional recommendations. Sounds like everyone is having the same issue as we are. Lots of water and time being wasted. 3-5 years is all this washer seems to last. Never had an issue until this one and now it won't go away. I replaced tension rods and it worked great for a handful of washes and now we are back to the beginning.
my washer is 3 years old and I have the same issue. I have had all 4 shocks and tension bars replaced 4 times already with the issue really never being fix completely. The washer has became useless unless I load it with a few items of laundry.
Same issue here! W50R520AW/US 03 (pretty sad I know this serial number by heart now) Unit is three years old. It actually banged around so much it damaged the motor. Still having the same unbalanced problem. Have sunk close to the cost of a new washer into this one and am still not able to wash clothes. There definitely needs to be a recall! I refuse to ever buy another Samsung product!!
I even replaced the clutch assembly, and still Ur every load. It's infuriating! (I started with the suspension rods) So, new rods, new clutch assembly, and nothing smh last Samsung appliance I'll buy.
Same issue and still Samsung sucks they won’t do anything and there are 10 other people just here in my neighborhood too that have the same issue. Replaced parts balance and still the same Samsung your looking for a lawsuit!
