Calibrating didn't help me. I think these washers are basically defective in that they are advertise as high capacity and they have a big area for putting in clothes, but the suspension rods are not strong enough to handle high capacity. I can't replace the rods myself because the top panel has a lot of electronics attaching it to the base and I don't want to start tinkering with that, and when I got an estimate from a repair guy ($90 for the visit!) it was going to be almost as much to fix it as to buy a new machine, and then it probably would have this problem again. In short, this washer SUCKS. It lasted us under 4 years. I've had other washing machines that lasted > 10 years.
Experiencing the same issue with my washer - the calibration did absolutely nothing. It's ridiculous spending thousands of $$'s an appliance the ends up to be a piece of **bleep** in quality.
