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Original topic:

Steps not syncing between phone and tablet

(Topic created: 12-27-2024 04:38 PM)
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Una
Constellation
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Tablets
My Samsung health #s (steps etc) are not syncing between my phone and my tablet. I wear a Samsung watch, which is connected to my phone. I thought any numbers in my Samsung account would show up on all devices, but that is not happening. I can only see them on my phone. 

1 Solution


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Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Check Wear->Watch Settings->Apps->>Samsung Health->Allow Background Activity=ON

If that doesn't help I would backup and then reset the watch. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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3 Replies
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

As long as your Tablet is signed into the same Samsung.com account it should synced but unlike the phone, there is quite a lag when syncing. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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Una
Constellation
Options
Tablets
Mine isn't even syncing yesterday's (or any day) activity. Both signed into same account.
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Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Check Wear->Watch Settings->Apps->>Samsung Health->Allow Background Activity=ON

If that doesn't help I would backup and then reset the watch. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro