Original topic:

Samsung Tab A 9+ sm-x210

(Topic created: 09-16-2025 09:22 PM)
841 Views
ChuckyH
Constellation
Options
Tablets
*UPDATE
Since I was disconnected with tech service I just plugged it in and took some advice from another post, held off button and volume down button 30 sec. Then tried the reverse with off and volume up. It came on and power said 1%? I left it for the night turned on and did a restart. Now wondering if its not registering my power availability right? Because it was 91% when this started. 
So far all is well! Thanks


I bought this tablet August 12 2025, love the tablet was having no problem with it. Until tonight, Sept 16, 2025. 91% charge and was reading a post from my cousin when the tablet shut off. Just went black. I've tried to restart but its just dead. Plugged it in and still dead?? 
Who do i reach out to to fix this??
Any help is appreciated please!

4 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Tablets

I would suggest contact a Repair Center to have it checked out to see whats causing the issue 

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


0 Likes
ChuckyH
Constellation
Options
Tablets
I was on live chat with Samsung trying to resolve, asked me for picture of my black screen? Then got disconnected??
0 Likes
GeorgeRowlett
Constellation
Options
Tablets
I am looking for simple customization "how to" instructions such as putting apps, widgets, etc. onto the home page/screen. I have the user manual but it is not there.
0 Likes
GaryB82
Galactic Samsung Care Ambassador
Options
Tablets
Its simple long press on the homescreen and select widgets to add to your homescreen and to add a apps open your app drawer long press on the app and drag it to the homescreen. Id suggest checking out YouTube for customization videos.


If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


0 Likes