My tablet will not charge after the recent update. It says to charge tablet even though it has been connected to a Samsung cord and charger for half of a day. It stays at 1%. How do you fix this issue?
I suggest trying a different cable and changing brick. It seems like the brick or cable has malfunctioned and isnโt providing enough power to charge the tablet. If the issue persists even with a new cable and brick, youโll need to contact a repair center to have the battery and charging port tested.
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Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
Youโre welcome. If the device is powered on, you can also click on the support tab at the bottom of the members app to run diagnostics and check for any issues.
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Sorry for the delay in replying. I would try a different charger, and if that doesn't work, you will need to see a repair center since it's not getting enough power to turn on. You can use the link I posted above to find one near you.
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