Original topic:

Netflix app icon missing after factory reset?

(Topic created: Thursday)
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Fretman
Asteroid
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Tablets

When I first purchased my Samsung S9 FE+ tablet, I did the initial setup and there was a Netflix app icon.  I subsequently did a factory reset and went through the setup process again.  When the process finished, the Netflix app icon is no longer part of the home screen.

I thought doing a factory reset would bring the tablet back to it's original settings?

Can someone confirm if they remember seeing the same behaviour for those who did to a factory reset?

Thanks.

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GaryB82
Galactic Samsung Care Ambassador
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Tablets

Sorry this happened,  Iā€™ve never had Netflix pre installed on my tablets and itā€™s always needed to be downloaded from the playstore.



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realaud
Honored Contributor
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Tablets

If it's still installed on your device, look in your apps drawer. If it has somehow been uninstalled, just add it back by re downloading it.

Fretman
Asteroid
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Tablets

Thanks for your assistance.

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