Original topic:

Charging

(Topic created: 09-29-2025 01:24 PM)
787 Views
usersBWUZoZ7L9
Asteroid
Options
Tablets

Why do we need to sign in to our tablet in order for it to charge?

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@usersBWUZoZ7L9 You would just need to delete 3rd party apps until the behavior stopped. 

As a troubleshooting step, you can boot into safe mode. If the behavior is correct while booted in safe mode, then you know it is caused by some 3rd party app. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

View solution in context

6 Replies
ourboys
Constellation
Options
Tablets
I don't have to sign into my tablet.
LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@usersBWUZoZ7L9 I've never seen that. Did you perhaps download some 3rd party software that is causing it? 

0 Likes
usersBWUZoZ7L9
Asteroid
Options
Tablets

I am not aware that I did. Do you have any suggestions on finding software that was accidentally downloaded?

0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@usersBWUZoZ7L9 It could be some small app you downloaded which does some minimally useful function. 

0 Likes
usersBWUZoZ7L9
Asteroid
Options
Tablets

Any ideas on finding the "offending" app?

0 Likes
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Tablets

@usersBWUZoZ7L9 You would just need to delete 3rd party apps until the behavior stopped. 

As a troubleshooting step, you can boot into safe mode. If the behavior is correct while booted in safe mode, then you know it is caused by some 3rd party app. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/