AT&T Galaxy Tab S7 won't update

[CaryS21UltraS24Ultra]

I purchased an unlocked AT&T galaxy tab 7 5G on ebay and it won't update. I heard someone mention to someone else with a similar problem that they need to have an active AT&T sim card in it for it to update. Can someone confirm this or give me an alternate solution?

[executioner1244]

It doesn't get updates

[CaryS21UltraS24Ultra]

I know it doesn't get any new updates but I've had this for 2 years and from the beginning it wouldn't update yet I got the same Tab 7 for my gf and hers was t mobile and hers did update

[patriciostarr]

At&t have bad software policies

[CaryS21UltraS24Ultra]

I'm reading that if I get a prepaid AT&T aim card, I'll be able to connect to their network for the updates

[patriciostarr]

I tried that before with an lg v60 but i did not work

[CaryS21UltraS24Ultra]

Was your tablet AT&T and unlocked by AT&T?

[patriciostarr]

No, my brother had an at&t lg v60 that was unlocked but it was an att unit not even with a sim card was able to update that thing

[CaryS21UltraS24Ultra]

I'm hoping I have better luck

[patriciostarr]

I hope so too have you called att costumer service?