Original topic:

AT&T Galaxy Tab S7 won't update

(Topic created: 08-11-2025 09:08 AM)
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I purchased an unlocked AT&T galaxy tab 7 5G on ebay and it won't update. I heard someone mention to someone else with a similar problem that they need to have an active AT&T sim card in it for it to update. Can someone confirm this or give me an alternate solution?
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22 Replies
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It doesn't get updates
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I know it doesn't get any new updates but I've had this for 2 years and from the beginning it wouldn't update yet I got the same Tab 7 for my gf and hers was t mobile and hers did update
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patriciostarr
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At&t have bad software policies
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I'm reading that if I get a prepaid AT&T aim card, I'll be able to connect to their network for the updates
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patriciostarr
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I tried that before with an lg v60 but i did not work
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Was your tablet AT&T and unlocked by AT&T?
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patriciostarr
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No, my brother had an at&t lg v60 that was unlocked but it was an att unit not even with a sim card was able to update that thing
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I'm hoping I have better luck
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patriciostarr
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I hope so too have you called att costumer service?
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