Unlocking device on your own without carrier

[tonyhtx]

Has anybody unlocked the device on their own at home?Cause I needed a pointer on how to unlock my devif.The phone company is refusing to unlock it for me

[meself]

If the phone is paid off and you have had service for several months it varies by carrier you will be able to get the phone unlocked

[GaryB82]

Metro requires 365 days per there policy 

[meself]

Oh yes tmobile is different lengths not sure why its a year on metro

[GaryB82]

No clue why they have the longest 

[Robin621k]

Metro is the worst, you can't even swap SIMS to a new phone without jumping through hoops with them.

[tonyhtx]

I know but. There. Being jerks it metro.

[tonyhtx]

There saying I have to be with them for a year

[CEParsons]

Sorry, if you have entered a legal contract with your carrier, you are bound to that contract until you have fulfilled the terms of said contract.

Not an issue of them "being jerks." They cannot legally violate an agreement you entered with your carrier.

[GaryB82 · Accepted solution]

@tonyhtx  

Sorry but that's the policy of Metro that it has to be 365 day with them before they will unlock the device.

Unlock eligibility requirements

We unlock mobile devices that meet the following eligibility criteria free of charge:

• The device must be purchased from Metro by T-Mobile.
• The device must not be reported as lost, stolen or blocked.
• Three hundred sixty-five (365) days must have passed since the device’s activation date. 

https://www.metrobyt-mobile.com/terms-and-conditions/phone-unlock-policy