I purchased a S11 ultra tab September 4th for my daughter as a birthday gift it offered $100 Roblox robux credit. I did a trade in also. Till this day November 18th 2025 no credit I've called so many times , was told sorry for the confusion you'll get the credit October 14th then the 17th then it was October 23rd after that was wait 30 days after that was 45 days then was told its business days and since then its we sincerely apologize , I will be your personal guide to help you I will email you personally so you can reach out if you have any questions I will escalate this with our support team E-commerce. I have 5 different case #'s and all agents with the same exact response I will help you i will escalate this please allow 24-48hours. Its way passed the 6-8 weeks and doing all the chats the 3 different phone numbers I've been provided 5 case numbers still no robux the last call the lady said call Roblox like if Roblox has anything to do with the promotion Samsung says you would get after making a purchase. As of right now feels like its a scam just to get you to buy their product. Anyone else having this issue? did ya get the promotion? let me know and how you went about getting it because I still haven't gotten anything
Yeah its ridiculous I purchased mine September 20th ive called 4 separate times and they told me after 2 months of waiting that id have to wait another 2 weeks
