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Samsung charged my card for unknown reason

(Topic created: 05-06-2022 08:47 PM)
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Sharkb8
Constellation
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Samsung Apps and Services

SAMSUNGUSA just charged my card for no reason...and now I can't get any real help getting it back..THEY ROBBED ME

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Diaboyos
Honored Contributor
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Samsung Apps and Services
Have you called them?

Samsung support 1-800-726-7864

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5 Replies
DHislope
Cosmic Ray
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Samsung Apps and Services
I consider it a rip-off that Samsung is charging me $1,200 for the worst phone I've ever had
Sharkb8
Constellation
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Samsung Apps and Services
I don't even know what I'm being charged for
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Solution
Diaboyos
Honored Contributor
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Samsung Apps and Services
Have you called them?

Samsung support 1-800-726-7864
MaxwellSmart
Galaxy
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Samsung Apps and Services
If this wasn't applied to a Samsung Finance acct call the issuing bank and dispute the charge. Let the card bank complete their investigation and they'll most certainly inform you of the outcome.

If this was to a Samsung Acct then you need to start the dreaded Samsung Customer Service Experience as previously mentioned! 🫣

Has anyone in your household purchased a Samsung Service, appliance, computer/tablet, electronics, smartphone or TV?

If you haven't purchased any of Samsung Services or products have you considered the possibility of Identity Theft?
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Yamialex224
Honored Contributor
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Samsung Apps and Services
I would still dispute it with the bank. If they said they took the money for no reason don't bother eith samsung the bank can deal with it