JUMP TO SOLUTION Solved

Original topic:

Samsung Wallet update unable to install!

(Topic created: 10-07-2024 10:49 AM)
707 Views
JollyCello
Cosmic Ray
Options
Samsung Apps and Services

 

 

When I went to update Samsung Wallet this is what I encountered in the below screenshot. My only recourse was to uninstall and reinstall the Wallet app. Which then forced me to reactivate my cards. My wallet app was from the Galaxy store, not Playstore!

Has anyone else encountered this problem with the update that dropped today?

 

 

 

 

Screenshot_20241007_130623_Galaxy Store.jpg

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello JollyCello, Welcome and thank you for being part of the Community. We understand the frustration with the Samsung Wallet app.

For concerns with the Wallet app, we recommend reaching out to the Samsung Wallet team by calling 1-844-726-7297.

You can also submit the error records directly to Samsung by submitting an error report in the Members app. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello JollyCello, Welcome and thank you for being part of the Community. We understand the frustration with the Samsung Wallet app.

For concerns with the Wallet app, we recommend reaching out to the Samsung Wallet team by calling 1-844-726-7297.

You can also submit the error records directly to Samsung by submitting an error report in the Members app. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

0 Likes
Reply