Original topic:

Samsung Health Medications

(Topic created: a week ago)
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josec41
Asteroid
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Samsung Apps and Services

Was the medications reminder and lists removed from the Samsung Health app following the One UI 8 updates on the S23 and Galaxy Watch 5? After the updates I am not seeing any way to access the medication list I set up previously.

 

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Samsung Apps and Services

The feature is still there. Make sure the tile is still on your home in the health app. Open the app, tap the dots, choose edit home, then tap the + to add the tile to home. Your list should still be intact.

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userqbv8eIQyi9
Constellation
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Samsung Apps and Services

The feature is completely missing.  I used your recommended fix, and it still does not show.  How do I fix it?  

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Samsung Apps and Services

You can try resetting the health app by deleting the data.  It will not affect any of your statistics or historical data (or medication data), it will just reset all your app settings and you will have to reconfigure them.  It is equivalent to uninstalling and reinstalling the app in most instances without the hassle of doing so.  If that does not bring it back for you, you may actually have to uninstall and reinstall the app.

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userqbv8eIQyi9
Constellation
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Samsung Apps and Services

That did not work; it is still missing.  I uninstalled and reinstalled, and it did not work.  Now, what is the next step?

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Samsung Apps and Services

I am not quite sure, one of those should have solved the issue, especially since you uninstalled and reinstalled the app.  After your updates, did you wipe the cache partitions on both the phone and the watch?  

 

You should put in an error report, as the feature is most certainly not gone. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

 

I have an issue where the medication reminders are coming inconsistently to my watch (sometimes it would and sometimes it wouldn't), and it annoys me.  I downloaded an app from the Play store called "Medisafe", which essentially performs the same functions.  It is a quite serviceable app, the reminder notifications are consistent.  Since no other features in the health app are dependent on the medication feature, you might want to consider using this app instead.  The app also has a suspension feature, in case you have to temporarily stop a medication - something I've been wishing Samsung would add.  It also has a few other neat features like a health diary and a place to keep all your provider contact information.  Even has a widget you can put on your home screen.

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josec41
Asteroid
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Samsung Apps and Services

So I tried enabling the medications tab on my watch and I got a message saying "Can't use Medications because your phone's country or region doesn't support it." I uninstalled the Samsung Health and Samsung Health Monitor apps from my phone - still the same issue. Any ideas?

 

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Samsung Apps and Services

What region is your watch and phone in?  I assume you had these features before the update.  The update should not have changed your region. Are you currently out of the country? You may have to back up your personal data and reset your phone and watch.  If the medications are the only thing currently not behaving properly and you do not feel like going through the reset process unless something else goes glitchy on you, you can take my suggestion of downloading Medisafe and using that instead.  

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userqbv8eIQyi9
Constellation
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Samsung Apps and Services
Im in the good old USA. But I tried to reset but no luck. I think I'm going to take your suggestion and use Medisafe
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You may be in the USA, but what does the phone say the region is?  If it worked before, you should not be getting a region lock error.  Good choice with the Medisafe - can't say I'm totally enamored of the interface, but it's simple to set up and use and has everything I need.  I even rather like the notification sound of the shaking pill bottle.

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