Original topic:

Purchased Wallpapers have gone missing?

(Topic created: 12-04-2025 07:04 PM)
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Swifty1
Cosmic Ray
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Samsung Apps and Services

Hi all,...I'm hoping someone can help me solve what I can't ๐Ÿ™‚

Back on the 9th Oct 25, I purchased all on the same day, 29 wallpapers from the Galaxy Store, with my then-old Galaxy S8 phone, they are in "My Stuff". Five days ago, I upgraded my phone to an S23 Plus, used Smart Switch to transfer all my data, and then swapped my SIM card (it's 5G and the same size). No problems so far. When I went to change my wallpaper, the "My Stuff" folder was empty! Searched Google, maybe Smart Switch had missed it, so I did it again "My Stuff" folder was STILL empty!

So, I go to Galaxy Store, in My Apps > Apps > Themes > Wallpapers, and I only have the one wallpaper I purchased on Dec 2, 2025? Where are all the other 29 wallpapers purchased on the 9th Oct 25? And how do I get them back? Have I missed something? Am I searching in the wrong place? 

Thanks for any help you can offer ๐Ÿ™‚

Regards, Swifty1

29 Replies
mermaidcaviar
Supernova
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Try Galaxy Theme Store under My Stuff purchased items if you bought them there.
Swifty1
Cosmic Ray
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@mermaidcaviar and @nullandvoid, thank you for posting your ideas and help, but it might be more helpful to read what has already been tried ๐Ÿ˜‰ Thank you, I appreciate your input๐Ÿค—

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mermaidcaviar
Supernova
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I'm so sorry, i just noticed the comments and didn't see them when i posted, maybe it was a server delay with the comments. So sorry ! What is your favorite theme and or background you use?
Swifty1
Cosmic Ray
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That's perfectly OK! No apology necessary, I appreciate all the help I can get. ๐Ÿ˜‰ Thank you for your time!

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Question.  Are you looking to change your wallpapers from within the galaxy store?  Have you pinched your home screen and gone to the wallpaper and style tab and selected change wallpaper and checked if your wallpaper is showing there in the "from Galaxy themes" section?  That's where downloaded wallpapers end up.

Screenshot_20251206_080114_Wallpaper and style 1.jpg

Swifty1
Cosmic Ray
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Yes, I have gone through the Galaxy Store! Yes, I have pinched the home screen and gone through your suggestion, and NO wallpaper ๐Ÿ˜ž What I also find strange is that none of the 29 wallpapers I downloaded appear to be available anywhere in the Galaxy Store! Normally, a wallpaper that you have downloaded would say "Downloaded" under the wallpaper picture, replacing the price tag or the word "Free"!!

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One of the reasons I only download free ones.  If I lose them, it doesn't matter.  If I really like them, I take a screen shot of a blank screen and crop off the status and navigation bars.  That way I can add them to any phone I want, forever.

Swifty1
Cosmic Ray
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Samsung Apps and Services

That's a great idea, I like that ๐Ÿ™‚ After this, I'm going with the free ones too ๐Ÿ˜‰ 

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Mikeymiiike7
Constellation
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Samsung is stealing purchased wallpapers, bcuz mine are GONE, PERIOD!
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Pattywack4
Constellation
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๐Ÿ˜‘ I have @ 35 receipts from purchased themes, wallpapers & icon packs. When I pmy Note 8
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