JUMP TO SOLUTION Solved

Original topic:

Not able to use Wi-Fi calling option when phone has no service

(Topic created: 04-28-2023 04:35 PM)
5366 Views
HarleyJ1
Cosmic Ray
Options
Samsung Apps and Services

Soo Samsung what is the use of having the wifi calling option on your phones if it's not able to be used on a wifi network when your phone has no service?

1 Solution


Accepted Solutions
Solution
Ekamek
Black Hole
Options
Samsung Apps and Services
WiFi calling is a service provided by your carrier. Some don't support it even if feature is on the phone. Remember that there is a possibility of service interruption on your WiFi network as well when cellular network has issues. The signal strength on your phone just indicates the link to your router. A link analysis will provide better picture of service.

View solution in context

0 Likes
Reply
10 Replies
TipsyTrex
Black Hole
Options
Samsung Apps and Services
Take it up with your carrier.
HarleyJ1
Cosmic Ray
Options
Samsung Apps and Services
I may have to I didn't know if it's my carrier or the Samsung device it self.
0 Likes
Reply
Options
Samsung Apps and Services
Make sure you have it set up 1st. It's not automatically connected to wifi calling with you setting it up. Takes about 1 minute. Go to your settings on your device and type in wifi calling to start the set up
0 Likes
Reply
HarleyJ1
Cosmic Ray
Options
Samsung Apps and Services

Wifi calling is turned on and I'm connected to a WIFI network I would even go so far as to turn off mobile data still nothing like 

0 Likes
Reply
Solution
Ekamek
Black Hole
Options
Samsung Apps and Services
WiFi calling is a service provided by your carrier. Some don't support it even if feature is on the phone. Remember that there is a possibility of service interruption on your WiFi network as well when cellular network has issues. The signal strength on your phone just indicates the link to your router. A link analysis will provide better picture of service.
0 Likes
Reply
HarleyJ1
Cosmic Ray
Options
Samsung Apps and Services
Thanks for explaining that man it really helped.
Anonymous
Not applicable
Options
Samsung Apps and Services
Useless. Honestly
King_Evx
Cosmic Ray
Options
Samsung Apps and Services
Wifi Calling still goes through your carrier, it's just a faster connection, which is why you still need data, because you still have to pay for the service. Samsung isn't providing their own wifi communication service lol.
0 Likes
Reply
HarleyJ1
Cosmic Ray
Options
Samsung Apps and Services
I know I'm connected to my own home WiFI and it still won't go through so why give the option at all when it's not true WIFI calling I still need to go through my carrier.
0 Likes
Reply