Original topic:

Can't log into AOL in Samsung email app

(Topic created: Saturday)
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J3Orbit_user
Asteroid
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Samsung Apps and Services

Per the title, I'm unable to log into AOL to access my email in the stock email app: I'm on a J3 orbit, just did a factory reset on it and am trying to put my email back in the app, I put in my screen name and password, then push "next" and it gets stuck in an endless loop of trying to login. Same happens when I use the full email instead of screen name, as well as setting it up manually with the POP3/IMAP settings provided by AOL.

I've never had an issue logging in with the app on this device before.

[Edit]

I've resolved this issue by generating an App-Specific password, then returning to the email app and entering the password BEFORE typing my email address on the Add new account panel, once both sections are filled out I was able to see a "processing" legend appear and then I was logged into the account. Typing the email before entering the password would open a browsing page directed to AOL's login terminal within the email app, from there it would get stuck in an endless processing throbber.

Thanks for your help everyone, have a nice Sunday.

26 Replies
mermaidcaviar
Supernova
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Samsung Apps and Services
Open links inside browser app enabled.. I get an error for this may take a while. I think they might have issues with their website sadly.
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Options
Samsung Apps and Services
As others have mentioned, some time ago, AOL started requiring a one time app specific password for third party email apps. It's in lieu of 2FA. You will need it even if you upgrade your phone.
J3Orbit_user
Asteroid
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I've resolved this issue by generating an App-Specific password, then returning to the email app and entering the password BEFORE typing my email address on the Add new account panel, once both sections are filled out I was able to see a "processing" legend appear and then I was logged into the account. Typing the email before entering the password would open a browsing page directed to AOL's login terminal within the email app, from there it would get stuck in an endless processing throbber.

Thanks for your help everyone, have a nice Sunday.

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mermaidcaviar
Supernova
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Samsung Apps and Services
Look they tried serving me a page that was seen as a threat by my isp via the app browser.1768751032692.jpg
J3Orbit_user
Asteroid
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Samsung Apps and Services

It's like they don't want people using their old emails anymore, or they're trying to force us to use that daggumed app of theirs.

mermaidcaviar
Supernova
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Yeah i don't understand...i overstand and had to remove targeted ads settings that were on for years. What a learning experience.
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mermaidcaviar
Supernova
Options
Samsung Apps and Services
Any luck?
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