Original topic:

Apps & Sevices

(Topic created: Sunday)
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BigDawgStatus903
Constellation
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Can someone please help,  i can't get into Samsung Store or  the  Google Store  !

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6 Replies
meself
Honored Contributor
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What happens when you try going into the store have you cleared the apps cache
Mujibar
Honored Contributor
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Are you on mobile data or WiFi? Have you restarted your device? If that doesn't work, clear cache & data for both stores.
userqNaC2363ltn
Asteroid
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Why, recently does the Gallory app pop up after a phone call?!
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LongHiker
Galactic Samsung Care Ambassador
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@userqNaC2363ltn You should create a new thread when you have an unrelated question. 

But generally when this happens, it is caused by a 3rd party app which you have installed. 

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userqNaC2363ltn
Asteroid
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Sorry, 'Apps & Services' seemed like the proper selection category. Anyway, I don't recall installing any new apps recently, in the timeframe of when this started happening. 🤔
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LongHiker
Galactic Samsung Care Ambassador
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@BigDawgStatus903 "Apps and Services" is a post by another user. The category that you should post under is "Samsung Apps and Services". 

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