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Hello, I just bought the 2022 55 model and the TV does not turn on automatically. In the ART mode I have two options, "Sleep after" and... View Post 
usercDe4fqh1tG
It turns out the Thailand version of the Frame 2022 does not come with motion sensors. I wonder if t... View Post |
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Hello everyone, I am hoping someone can help me. I have a problem I can't seem to figure out. Two days ago, I purchased my new,... View Post 
user3xZDOENzLb
Thank you, saw that. The question was for a 58” Samsung. Texted support and they didn’t know the len... View Post |
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Both the 75" screen and oneconnecct box stopped working No standby lights The 75" screen I swapped out the internal powerr supply and... View Post 
Samsung_Moderator
Hello! I understand how your TV not working can cause some concern. Since this is occurring and you ... View Post |
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It's so frustrating to see and hear this is a common issue among the QLED tv's and there has not been a fix or Samsung provide better... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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My TV will no longer come on with the remote. I have unplugged and let the tv set for hours NOTHING, I have taken the remote and sit it near a... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hi, I don't know how I did that. On one Frame, under Picture Mode, I could choose between EyeComfort or Optimized. However, on another Frame, I... View Post
Samsung_Moderator
Thank you for that information! You should be able to turn it out by going to settings > all setting... View Post |
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I've just upgraded to a QE55QN700B from a UE55KS9000 and whereas my S9000 would power up my PS4 when it was selected as the source and I... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My wife was not paying attention what she was doing when she picked up the Samsung remote and some how permanently muted the amp. The Samsung... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Try unhooking the amp and seeing if the sou... View Post |
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Model QN50Q60TAF This has worked beautifully to now about 1 1/2 yrs. Now when you power on its like it comes partially on and then after several... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV powering on slowly. Since this is occur... View Post |
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I’ve had this tv about a year and it’s worked just fine all that time, But now every time I turn it on I have to set it up like a new tv being... View Post
Samsung_Moderator
Hello! That does sound strange how your TV is resetting. Some things that you can try is to make sur... View Post |
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My 55" 2020 Frame TV is accepting no inputs whatsoever, i have tried numerous remotes (both standard and smart), an IR extender and using... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your remote not working properly. I would recom... View Post |
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I wish there was a way to add a USB for extended memory for apps and stuff for your tv. I think there was that sort of feature for the older TVs. ... View Post
Samsung_Moderator
Hello! You can try the following below to see if that will work if it doesn't then this feature is n... View Post |
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Bought and paid a few thousand pounds for this 8K TV in late May, but found 5 broken lines after few weeks! the retailer John lewis won't... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Translator Tv wont connect to wifi, when I tried... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV not accepting your password. Something ... View Post |
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I have 3 frame TVs in the same room. My remotes will not allow me to operate the TVs independent. Is there a way to separate the remotes so they... View Post 
userlU6GzpQHMf
Try re-pairing each remote to its respective frame TV again by holding down the Return and Play/Paus... View Post |
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How do i turn the tv off. because i feel it is in stand by or quick start or something and i want it off when not usin it..?? thanks View Post
Samsung_Moderator
Hey, I believe I have just the thing you need. If you’re wondering how to turn off a Samsung smart T... View Post |
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I just bought a 65” frame tv, I powered it on an it’s showing a screen that is asking me to select to setup with an app, or with the remote. I’m... View Post
Samsung_Moderator
Hello! I understand how having a new TV not working properly can be frustrating. I would recommend p... View Post |
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Just got the '22 QN90B tv. And I noticed that when watching videos on my PS5 that the dark areas of the screen are really pixelated. I thought... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be as a PS5 owner myself. I recommend giving yo... View Post |
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In the manual, it shows the wire tv-side mount not fully seated in the wall bracket hook, and indicates "this is wrong." Then a picture of... View Post 
manypeeplia
This is a great idea! I tried to test snap the brackets before assembly, but no amount of force I co... View Post |
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When plugged in the light will flash a couple times fast, then once slowly, then the screen starts up black with a horizontal line towards the... View Post 
gabe80million
I can only assume you got unlucky or something. I hate fully taking apart a TV, last one I took apar... View Post |
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Brand new The Frame 55". Model #QN55LS03BAFXZAConnected to DirectV box and I also use the tv apps for amazon prime, Netflix, etc. My audio... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. When the audio and video are not syncing, i... View Post |
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My Frame 55 continues to shut itself on and off continuously. I've done soft restarts, I've che ked wifi and the connection is strong.... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
