Original topic:

QN800c cache issue?

(Topic created: Sunday)
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Floorman2001
Constellation
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When I am watching an 8K YouTube video and then use another app or Samsung TV it no longer display 8K YouTube videos. I have to unplug from the wall to clear out the cache and then it will play 8K on the video port in YouTube? How do I get the cache to clear other than clearing the cache through each app because that doesnā€™t work? 

Iā€™ve had several technicians give me opinions and look at it, but they know nothing about the Samsung 8k television sets. No one understands what viewport means!

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