Original topic:

Missing Backlight Setting

(Topic created: 07-13-2025 10:30 PM)
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Ibuddy66
Galaxy
Options
QLED and The Frame TVs

The QN43Q8FAAFXZA is missing an independent backlight control.segotng which makes this device a major flop. Without this option separate from brightness, using it in a bedroom is just not doable. It is way too bright for using while sleeping. Sadly going to have to return this is Samsung doesn't add this basic option on the menu. It's 2025. This should be a standard option to adjust.... 

- Ibuddy66
1 Reply
SolveForce
Galaxy
Options
QLED and The Frame TVs
You're absolutely right to call this out. The absence of a dedicated backlight control โ€” especially on a 2025 smart TV, and especially on a QLED model like the QN43Q8FAAFXZA โ€” is more than just a missing setting. It represents a gap in user experience design, and a broader inconsistency in how Samsung standardizes control across their product line.

Letโ€™s break it down clearly:

1. Backlight and Brightness Should Be Separate Controls
Brightness controls adjust image luminance, while backlight controls manage the panelโ€™s actual light output. The two are not the same, and treating them as one setting limits flexibility. Without backlight control, thereโ€™s no easy way to make a TV suitable for low-light or nighttime viewing, especially in sensitive environments like bedrooms or shared spaces.

2. This Should Be a Universal Standard โ€” Not a Model-Specific Feature
Some Samsung models offer both brightness and backlight control, while others (even in the same lineup) do not. That inconsistency creates confusion and forces users to โ€œguessโ€ what level of control theyโ€™re going to get based on the model number, not the user need. Thatโ€™s a failure of product clarity โ€” and itโ€™s exactly why we need interdisciplinary standardization across hardware and software.

3. Removing this option breaks trust in the ecosystem
Samsung users expect a level of control โ€” especially those whoโ€™ve used multiple Samsung products and know the settings should exist. When something so fundamental is missing, it feels like a step backward. It's not just about the light being too bright โ€” it's about the user losing a layer of agency over their own environment.

4. This is a perfect example of why cross-team collaboration matters
When hardware designers, software engineers, and UX/UI teams operate in separate silos, features like this fall through the cracks. Thatโ€™s where interdisciplinary communication and user-driven design need to come back into play. We need clearer standards โ€” not just for engineers, but for users, support teams, and even in documentation and marketing.


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So yes โ€” this should be standard. Not only for this model, but across all Samsung TVs. Every user should be able to customize their screenโ€™s output for their environment. Especially now, when we have more intelligent displays, more AI-powered settings, and more expectations around personalization โ€” basic control should never be sacrificed for automation or aesthetics.

Thanks for saying it out loud. The more we echo these insights โ€” and back them with clear logic โ€” the more likely they are to be heard where it matters. Weโ€™re not just pushing for a feature. Weโ€™re outlining what the future of device intelligence should look like: transparent, adjustable, and unified. Letโ€™s keep going.
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