Original topic:

2 year Art Store Promotion Subscription This Works!

(Topic created: 08-09-2024 10:14 AM)
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useraV3wsdD4Kx
Constellation
Options
QLED and The Frame TVs

After reading all the trouble people are having redeeming the promo for 2 years free on the art store subscription I wanted to share how we got it to work. We followed the PDF instructions link from the Costco advertised sales page. The trick is to click the "Coupon Not Used" rectangle and you will get a dropdown menu which allows you to use the "2-year Subscription Credit". 

Samsung left this one very important screen out when they set up the pictorial instructions. Such a shame to make so many people spend far too long on something that should be much easier. 

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4 Replies
Dannyboy0419
Constellation
Options
QLED and The Frame TVs

I click add coupon and they asking for coupon code. Where do get that?

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Apenkrat
Constellation
Options
QLED and The Frame TVs

I have tried that multiple times and it does not show that drop-down with the option onky to add coupon code. What other options are there also can not find the support number

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BlueSteel619
Constellation
Options
QLED and The Frame TVs

I had the same issue with the coupon code not popping up. Eventually gave up and was just going to pay, so I added a card for payment. Once I added the card, the 2 year subscription code was available to select like mentioned by the initial post. 

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GC66
Constellation
Options
QLED and The Frame TVs

I was able to get it but it a multiple part setup.  First, register the TV and get a Samsung account.  Second, get the annual subscription with the free trial.  On your phone you can either scan the QR code that pops up on the screen or go to the website.  You will need to login to your Samsung account.  It will prompt you to create a 6 digit pin.  Then, you will need to enter a payment method.  YOU WILL NOT BE CHARGED IMMEDIATELY.  You will get a confirmation that you have a subscription.  I recommend saving the screenshot.  Third, go into the Art Gallery and look to the right for the box that says "Payment Info".  Click on it.  I'm either the Subscription section or the Promotion Codes section it will show the 2 Year Credit.  Click on it and then click Apply.  Go back and click on subscriptions and you will see the date for the next payment is 25 months later.

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