All Samsung products come with a 12-month limited warranty** starting from the moment you receive the device. Simply create a repair ticket online and request a box with a prepaid label, or drop your phone off at your nearby UPS Store for one-stop packaging and shipping at no cost to you. Samsung Certified Technicians are ready to provide quality and speedy repairs using genuine Samsung parts. You also have access to our Walk-in service or our 'We Come to You' van service for a $30 convenience fee.
Find more information about setting up service here: https://www.samsung.com/us/support/find-mobile-care/
*based on the 2024 American Customer Satisfaction Index survey (ACSI*) of customers rating their own cell phone manufacturers' performance. Samsung achieved #1 ratings for "Overall Product Quality and Service" for 5G Mobile devices. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index. For more about the ACSI, visit www.theacsi.org
*Among leading smartphone manufacturers (in-warranty authorized locations only); based on population with 30 min. drive of walk-in service center or home van service center ($30 home van service fee).
**See full terms and conditions for details at https://www.samsung.com/us/support/warranty
