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11-30-2023 05:34 PM in
Monitors and Memoryi can not seem to get the minitor to recognise a playstation 5. I have tried all different cables and adapters.
Any help would be appreciated.
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12-03-2023 09:38 AM (Last edited 12-04-2023 11:37 AM by SamsungCaleb ) in
Monitors and MemoryHello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.
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12-03-2023 09:38 AM (Last edited 12-04-2023 11:37 AM by SamsungCaleb ) in
Monitors and MemoryHello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.