Original topic:

57" Odyssey neo loses all settings after monitor goes to sleep

(Topic created: Saturday)
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MikeThinks
Constellation
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Monitors and Memory

My monitor will revert all settings whenever it goes to sleep.

 

Infinity core lighting resets

local diming setting resets

brightness resets

 

What in the heck can  I do to fix this, it takes 5 minutes to start working again every time I step away for 10 minutes.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! I recommend trying a factory reset on the monitor to see if this helps. If this does not work, this will be something that will require service. Please let me know! 

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