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Voice & lip movement off sync

(Topic created: 03-03-2025 06:59 AM)
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userGXwBZnpRZE
Asteroid
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LED and OLED TVs

Hello,

When watching programs, I notice the lip movement & spoken words are off sync, are there any adjustment that can correct this issue?

Thank you

 

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GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

** May not be on all TV's **

You can give this a try and slowly adjust it until the lips are in sync 

Adjust the digital audio output delay 
 
    1. Press the Home button on your remote
    2. Go to Settings
    3. Select All Settings
    4. Choose Sound
    5. Select Expert Settings
  • Scroll down and select Digital Output Audio Delay


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

** May not be on all TV's **

You can give this a try and slowly adjust it until the lips are in sync 

Adjust the digital audio output delay 
 
    1. Press the Home button on your remote
    2. Go to Settings
    3. Select All Settings
    4. Choose Sound
    5. Select Expert Settings
  • Scroll down and select Digital Output Audio Delay


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hey, GXwBZnpRZE. Did these steps help you with your concerns?

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Members_x6D6hWY
Constellation
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LED and OLED TVs

Mine just start doing the same thing. This post says it's from a week ago, so is it a Samsung bug then? Because trying these things did not fix it.

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello Members_x6D6hWY. If the troubleshooting steps aren't working you need to have the TV evaluated.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

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