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06-17-2025 07:33 PM in
LED and OLED TVsI have a Samsung MU6500 That won't accept valid passwords. It all started a week ago when I got a message that I wasn't connected to the internet. I checked and sure enough I was disconnected. So I went through the sign in routine and the unit told me the password was not correct. Long story short, I tried numerous times with the same results. I have three networks that serve different purposes. Then I tried my guest's network, same results, so I tried my Frontier password, same results. So I changed one of the passwords to a simple alphabetic string; abcdefgh. Impossible to get wrong. I restarted the router, confirmed the password and tried one more time but no, same message. Additional point; all my devises that are connected to their respective routers are working perfectly.
Anybody got some idea as to what is going on or is it time for a new unit?
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06-24-2025 06:15 AM in
LED and OLED TVsHi there, Thanks so much for posting about this. I can certainly understand wanting to get your TV connected to your Wi-Fi. I found this link with some troubleshooting steps that may resolve this.
https://www.samsung.com/us/support/troubleshoot/TSG10002209/#tv-will-not-connect-to-my-wi-fi
Please let us know if this helps.
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06-17-2025 07:37 PM in
LED and OLED TVs- Mark as New
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06-24-2025 06:15 AM in
LED and OLED TVsHi there, Thanks so much for posting about this. I can certainly understand wanting to get your TV connected to your Wi-Fi. I found this link with some troubleshooting steps that may resolve this.
https://www.samsung.com/us/support/troubleshoot/TSG10002209/#tv-will-not-connect-to-my-wi-fi
Please let us know if this helps.