beginning last week the search feature in smart hub doesn't show any results when searching for movie titles. followed all the suggested methods to reset/refresh/renew the apps and what not to no avail, my software is up to date. any ideas?
Hello, There. I can see how that would be frustrating. Can you advise if you have a good network connection? Sometimes if the network is not stable, it can cause this type of symptoms to appear.
Also, when you state that you performed a reset? Can you advise what that means? Did you perform a factory reset of the television or did you do a smart hub reset, or did you just power cycle the unit?
Hello, There. I can see how that would be frustrating. Can you advise if you have a good network connection? Sometimes if the network is not stable, it can cause this type of symptoms to appear.
Also, when you state that you performed a reset? Can you advise what that means? Did you perform a factory reset of the television or did you do a smart hub reset, or did you just power cycle the unit?
my television is hard wired to my internet router, i do not use wifi for connection, so the network/connection should be about as good as i can get.
i tried turning remote off with holding power button until it came back on, i tried leaving unplugged for 10 minutes, i tried reset of smart hub and reinstall all applications.
i can watch movies or use the internet as well as i could before but the search function in the smart hub does not give any results for movies.
Same problem. I can’t understand what’s happening. When I used to search for a movie or show in the search bar it would pull up the title and then give me options of where to watch. Now all I get is “no search results found” for every title that I search. Hurry up and fix this issue Samsung and stop blaming internet connection.
