Solved: UE50AU8000UXRU - Crystal UHD TV - Samsung Community

Geo8 · 2 weeks ago

I have this TV already about 3 years. Some days ago I noticed the dark lines on the screen mostly on the below side as it is in the photo. When I switch red colours you can notice yellow lines below. So what is your experience and advice regarding this situation. Is it possible to repair this TV ? Because as I see this lines are getting worse.

SamsungTam · a week ago

Hello! @Geo8 Thank you for posting about this. I'll be more than delighted to assist you with this. Is the tv able to navigate through channels? if not then the tv will require service. Since your tv is out of warranty you can use this link to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam · a week ago

Hello! @Geo8 Thank you for posting about this. I'll be more than delighted to assist you with this. Is the tv able to navigate through channels? if not then the tv will require service. Since your tv is out of warranty you can use this link to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Original topic:

UE50AU8000UXRU - Crystal UHD TV

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