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08-29-2023 10:11 AM (Last edited 08-29-2023 05:35 PM by SamsungCaleb ) in
LED and OLED TVsThe TV PLUS channels on my series 6 TV are gone so I scanned for channels but now the only channels are (air channels!) I could be saying that a little wrong. How do I get all of the other channels back? Thank you, Amanda
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08-30-2023 11:42 AM (Last edited 11-07-2023 10:50 AM by SamsungCaleb ) in
LED and OLED TVsHello Amanda! I completely understand your concerns with the TV Plus channels not showing up. I'll be more than delighted to assist with this issue. It seems like your TV might have undergone a factory reset or lost its channel settings. You may need to re-set up the TV Plus service. Check your TV's manual or settings for an option to re-scan for the TV Plus channels specifically.
If the issue still occurs please free call in to speak with phone support directly at 1-800-Samsung.
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08-30-2023 11:42 AM (Last edited 11-07-2023 10:50 AM by SamsungCaleb ) in
LED and OLED TVsHello Amanda! I completely understand your concerns with the TV Plus channels not showing up. I'll be more than delighted to assist with this issue. It seems like your TV might have undergone a factory reset or lost its channel settings. You may need to re-set up the TV Plus service. Check your TV's manual or settings for an option to re-scan for the TV Plus channels specifically.
If the issue still occurs please free call in to speak with phone support directly at 1-800-Samsung.
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11-04-2023 11:36 AM in
LED and OLED TVsMy TV plus channels are still not airing even after the reset of the tv. What next?
Marji