Original topic:

Server under maintenance terms and conditions not downloading

(Topic created: 07-31-2025 08:13 PM)
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Tw31
Asteroid
Options
LED and OLED TVs

Tried to reset my TV due to none of the apps working. Worst mistake ever. Now for 4 hours, I haven't been able to accept my terms and services due to SERVER UNDER MAINTENANCE code I keep receiving. I have literally tried everything. Tried to chat with customer service and got nobody after waiting for 2 hours on the chat with 439 people waiting in front of me. Samsung pleeeasseee help!!!! 

12 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

Looks like this has already been posted a little bit ago.

https://us.community.samsung.com/t5/Projectors-Other-TVs/TV-not-allowing-me-to-accept-terms-and-cond...



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jose00076
Asteroid
Options
LED and OLED TVs
Yup. Down for me too. Seems to be samsung issue on their servers or something.
Tw31
Asteroid
Options
LED and OLED TVs

Yea..this really sucks **bleep**

Vandy4467
Constellation
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LED and OLED TVs
Did the same thing........
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B-DubWar
Constellation
Options
LED and OLED TVs
I have exact same issue.
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dragon518
Asteroid
Options
LED and OLED TVs

try to watch YouTube end up with reset. Now the dead tv

ebrownwx
Asteroid
Options
LED and OLED TVs

It seems I have a lot of company in yelling at my tv this evening. Seems to be a Samsung issue. They absolutely need to post some sort of notification about this. 

angel23276
Asteroid
Options
LED and OLED TVs
I'm having the same exact issue. Reset tv and now cannot accept terms and conditions to setup smarthub.
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Tw31
Asteroid
Options
LED and OLED TVs

Just got a message back from Samsung, they said they will get me to a representative but there are 5315 people ahead of me โ˜ ๏ธโ˜ ๏ธโ˜ ๏ธ so yea, hopefully they get this fixed asap