Original topic:

Samsung TV Black Screen Issue After OS Update

(Topic created: yesterday)
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priscala
Constellation
Options
LED and OLED TVs

Hi Everyone,

Has anyone else had this happen? Two days ago, my TV prompted me for an OS update and mentioned it would update when the TV was turned off, so I didn’t think much of it.

The next morning, I turned the TV on, and it worked fine for about a minute before shutting off automatically. Now, stuck with the  black screen

I have tried everything unplugging it, power cycling, pressing the power button on the TV, and using the remote to try and reset it but nothing works.

I bought it from Amazon and am now waiting for their technician to check it out, but that could take three or more days.

Has anyone else dealt with this issue or found a fix? Any advice would be appreciated.

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Members_1H1SMC2
Constellation
Options
LED and OLED TVs

Not sure if the same issue but the timing is right. This morning my tv remote won't work. Couldn't turn tv on.... ended up unplugging the tv and now it works with the dish remote but not the Samsung remote. But it was the black screen.  Good luck

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KiwiBird97
Red Giant
Options
LED and OLED TVs
Can you tell me what your TV model is? What version is it running?
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