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04-26-2025
03:03 PM
(Last edited
09-05-2025
09:03 AM
by
SamsungStephani
The Samsung account pic on TV when signing in is different than the one when I sign in online.
Also when I signed into Samsung account on tv the device name did not match the name I gave my tv when I got the "sign in" email notification via email.
I don't understand why. Should I be concerned?
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05-05-2025 09:35 AM in
LED and OLED TVsHello deriggs. Welcome to the Samsung Community! Generally this is not something to be concerned about. Account pictures usually vary from device to device. If you got the verification email and verified your account, then your account is safe. You can also change your account picture on the TV at anytime by going into the settings. Please let us know if you need any assistance in doing this. Hope this helps!
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05-05-2025 09:35 AM in
LED and OLED TVsHello deriggs. Welcome to the Samsung Community! Generally this is not something to be concerned about. Account pictures usually vary from device to device. If you got the verification email and verified your account, then your account is safe. You can also change your account picture on the TV at anytime by going into the settings. Please let us know if you need any assistance in doing this. Hope this helps!