I bought a Samsung Bespoke 30 in. 6.3 cu.ft. 5 Burner Element Smart Slide-In Electric Range w/ AirFry & Safety Knobs in Stainless Steel recently and the two big burners stay hot and the two smaller back burners are "better" but basically i cannot leave any of them on "low" w/o them going to a full boil. So, i cant walk away from anything regardless of the temp i have the burner set on. This is not optimal!
Do i need to replace the infinity switch on my burners? Ive never had this issue w/electric stove tops before. I did buy a 3 year warranty when i got this stove delivered last month so maybe that can come into play?
Anyway, open to any ideas or suggestions and thank you!
Thank you for reaching out to the Samsung Community. We absolutely advise you to contact our service technician to have the burners of the range evaluated immediately due to this concern. You can use this service link for self-service- https://www.samsung.com/us/support/service/ or Private Message any moderator by clicking on the chat option with your full model and serial number.
